Last Updated

Oct 22, 2025

Return Policy

Welcome to Nuvra. By using our website, you agree to the following terms and conditions.

We want you to love your Nuvra pieces. If you’re not completely satisfied, here’s how we can help:

Returns
Returns are accepted within 14 days of delivery. Items must be unused, in original condition, and with all packaging intact.

Exchanges
If you wish to exchange a product, contact us within 7 days of receiving your order. We’ll guide you through the process and confirm item availability.

Refunds
Once your return is received and inspected, we’ll issue a refund to your original payment method within 5–10 business days.

Non-Returnable Items
Custom orders, sale items, and gift cards are final sale and cannot be returned.

Contact Us
For questions about returns or exchanges, please email: support@nuvra.studio

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